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Google Rating
4.8
Based on 13715 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 13715 reviews
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The tech who helped me was professional and courteous. He solved my problem, answered my questions and was very helpful.
Lorrell Louchard
Lorrell Louchard
23:38 30 Mar 25
I needed to change the email address associated with my account, and I read on the website that I had to call customer service to do so. The customer service rep was very helpful and after verifying... my identity quickly made the change.read more
gordon griffith
gordon griffith
21:46 30 Mar 25
I had been searching for a medical alert system as my husband travels for work and I am home alone in a rural area. After researching for the best option for me. Customer Service was extremely... helpful in helping me choose the All-In-One, which has a built in speaker, since I wanted to have protection when driving, out shopping and at my daughter's home babysitting.Since we live in a rural area, cell tower signals can be an issue and it was for me. However, I did locate an area in my home with the best for while I am home and I wear a device with Fall Detection. When I leave the house I switch to a regular wearable (without fall detection) but I clip the All-In-One (which has fall detection) to my waist.I was also concerned that what if I was home, needed help, there wasn't a great signal (they will call my cell phone if they cannot reach me through the All-In-One), and I can't get to my cell phone? Well, I solved that by using my Apple Airpods and Siri while at home. While using my Airpods I am able to use my voice to have Siri answer the phone and it is automatically on speaker. Of course, if I am unable to answer the phone emergency services are automatically sent.Over all I am very happy with my purchase and I love that there is a trial period so you can test the system before buying.read more
Deborah Barker
Deborah Barker
13:00 30 Mar 25
Called to bring attention to low battery in pendant.
Roger Plouffe
Roger Plouffe
02:23 30 Mar 25
Bay Alarm Medical is very reliable. Contact me regularly to ensure that my device is working properly and that I know how to use it.Very helpful and courteous personnel
russell harding
russell harding
23:23 29 Mar 25
I am impressed with the professionalism, expertise, patience of the people and the effectiveness of the equiptmdent
SHELDON H KARDENER
SHELDON H KARDENER
23:12 29 Mar 25
The Bay Alarm consultant immediately determined the issue I faced and helped me fix it quickly. She was also very pleasant.
Robert Meanza
Robert Meanza
19:56 29 Mar 25
Best customer service extended to me by Asa. I could not have expected more patience and knowledge from anyone else. Ada earned the 5 stars and more in my opinion.
Joan Swires
Joan Swires
18:40 29 Mar 25
Austin was GREAT!!!!
Charlie Staffa
Charlie Staffa
15:49 29 Mar 25
I received excellent help in setting up my account. And like the medical monitor because it’s light weight.
Barbara Hush
Barbara Hush
00:34 29 Mar 25
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Google Rating
4.8
Based on 13715 reviews
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