SOS Mobile
24/7 On-the-Go Peace of Mind. Your Ticket to Explore.
How It Works
24/7 Help at Your Fingertips
1. Push Button
Push the button and remain calm. Help is on the way!
2. We Answer
Our operators will initiate two-way communication, track your location, and get you help.
3. We Respond
We'll contact friends, family, neighbors, and if necessary, send local 911 emergency services to your location.
What’s in the Box
Includes Mobile Device, Belt Clip, Lanyard, and Charging Cradle
SOS Mobile Device
Available on both AT&T & Verizon networks. Features GPS + WiFi location services and optional automatic fall detection.
Charging Cradle
Up to 6 days of power on a single charge and just 2-3 hours to fully recharge battery.
Belt Clip
Great option for activities such as jogging or gardening. SOS Mobile device is IP67 water-resistant.
Neck Lanyard
Wear the device around your neck. It's magnetic clip makes it easy to take on/off.
Caregiver Tracking
Check in on mom's location, device battery level, and even help mom set a step count goal. Free download with all SOS Mobile Packages.
Powered by 4G LTE
SOS Mobile is powered by 4G LTE to keep your loved one safe and connected, no matter where they go.
4GLTE provides better coverage, faster response times, and pinpoint accurate location tracking. Each device already comes activated with either an AT&T or Verizon SIM card, depending on the best network coverage in your area.
Not sure how strong the cellular coverage is in your area? Give us a call and we’ll be happy to assist.
Frequently Asked Questions
How do I call for help?
In the event of an emergency, press the middle help button one time. The device will light up and you will hear a voice message and the device connecting.
If you have the Fall Detection feature, your device may go off after the fall depending on the impact of the fall. If you are conscious, we always advise to press the help button, even if you have fall detection.
Once connected, one of our trained emergency operators will come over the two-way speaker to check your status. You can request emergency services or for them to contact a member of your emergency list to come help you.
Why can't I just use my cellphone to call for help?
Every second matters after a fall. Cellphones and smartphones are usually tucked away in a pocket, purse, or require multiple steps just to make a phone call.
Our SOS Mobile GPS Device has a simple push-button that will immediately connect you to our USA-based emergency monitoring center.
If you rely on a cellphone while you are out, how will you get up to check the street you're on? What happens if you are too disoriented to speak?
The SOS Mobile GPS Device is equipped with GPS Location Tracking, so our operator can quickly find your location. If they cannot hear you or establish communication after an emergency call, they will treat it as an emergency and send help to your location.
Will I receive a separate bill from AT&T, Verizon, etc.?
Cellular services are included within the monthly subscription fee and all billing will be done through Bay Alarm Medical. You will not receive separate bills from any cellular providers.
Can I use the SOS Mobile if I have a pacemaker?
If you have a pacemaker, we recommend going with our SOS All-In-One 2 system. This system will allow you to wear a lightweight, waterproof button that doesn't have a magnet. Note: Individuals with pacemakers should consult their physician and review their pacemaker materials regarding interaction with cell phones, and take the same precautions the materials recommend for this device.
Does Bay Alarm Medical offer service in my area?
Bay Alarm Medical provides full services nationwide. Take the SOS Mobile GPS with you while visiting the grandkids and you will be covered! Please note: Our services do not cover international travel.
SOS Mobile Features
Reliable Protection While You're On-the-Go
Long Battery Life
Long Battery Life The SOS Mobile device has a battery life of up to 6 days. Battery life depends on various usage factors including network connection and cellular signal strength.
Water Resistant
Water Resistant IP67 Water-resistant. Whether you’re in the shower or in the rain, this device will withstand most wet environments so long as it doesn’t get submerged.
Not Just for Seniors
Not Just for Seniors The easy-to-use device can protect your child that walks home after school to lone workers in professions that are inherently more dangerous that others. No matter the situation, we’ll be by their side.
Auto Fall Detection (Optional)
Auto Fall Detection (Optional) Automatically detects a fall and connects with our 24/7 monitoring station without needing to push a button.
Caregiver Tracking
Pinpoint-Accurate Device Location Tracking
Check in on mom’s current location in real-time, access her location history, and get notified if battery levels are low.
Caregiver Tracking is featured within the Bay Alarm Medical App and included with all SOS Mobile Packages.
SOS Mobile Specifications
Height & Width
2.7 x 1.3 inDepth
0.5 inWeight
1.3 ozGPS Location Tracking
GPS, Cellular & WiFi Technologies2-Way Calling
During an emergencyHeight & Width
2.7 x 1.3 in
Depth
0.5 in
Weight
1.3 oz
GPS Location Tracking
GPS, Cellular & WiFi Technologies
2-Way Calling
During an emergency
Lightweight & Compact
Kayla
Alyssa
Vincent
Trish
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