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Google Rating
4.8
Based on 12450 reviews
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See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

Listen to Real Calls

Most emergency calls only require assistance from family members or neighbors, with no need for paramedics. However, our dispatchers are ready to handle all situations and levels of severity, to take care of your loved ones needs. Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer is in physical pain and needs immediate emergency help

Bay Alarm Medical saves the life of a customer that needs help breathing

Customer falls but only wants to contact a family member (instead of 911)

America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Bay Alarm Medical has the fastest average response time of any company we reviewed, at an average of 10 seconds, meaning that customers get the help they need sooner than with other companies. Bay Alarm Medical also scored highly in this category thanks to its generous 30-day free trial period, easy-to-navigate website with a live customer service chat feature, and its A+ rating from the Better Business Bureau.

Christopher Norman, GNP | Senior Care Expert Contributor, Caring.com

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 12450 reviews
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Bay Alarm Medical is great! The Bay Alarm medical alert watch is perfect for my 89 year young Mom. She is active and loves the peace-of-mind knowing she can wear her watch and have help available all... the time. We love that peace too knowing she lives alone. When she calls Bay Alarm with any questions, a specialist helps her resolve them and they are professional and pleasant. We are very happy!read more
Thomas was very helpful as he guided me through the process of setting up the alarm system in my sister’s home. As we tested it we felt confident it would provide the assistance she might need.
Stephen Hilton
Stephen Hilton
13:31 15 Sep 24
Fast response and a completely professional experience.
Rich Jackson
Rich Jackson
22:30 14 Sep 24
Excellent customer service. Dependable and reliable equipment and response from health care personnel. I am totally pleased with adopting Bay Alarm Medical.
Tim Field
Tim Field
21:48 14 Sep 24
I found Bay Alarm to be always right there when I needed help. The service is great and very affordable
Barbara Pentlicki
Barbara Pentlicki
12:51 14 Sep 24
Called to check on service...The person I talked to was very helpful and polite. Good job.
Frank Hurlbutt
Frank Hurlbutt
02:47 14 Sep 24
Our family really loves this service they are fast at responding and really make sure that everything's okay with Mom. I would recommend this for anyone who wants some extra cure for making sure... their loved ones are safe.read more
Adelita Marie Hawes
Adelita Marie Hawes
00:12 14 Sep 24
My experience was more than satisfactory..the people handling my situation were knowledgeable and helpful. I believe there is glitch in my system, not electronic or due to anything I did..I live with... family that loves to harass me . So it a problem for me. I am doing my best and hope u don’t give up on me. Thank you Pat Carroll.read more
Patricia Carroll
Patricia Carroll
22:34 13 Sep 24
Great service
Deborah Christie
Deborah Christie
17:11 13 Sep 24
Priya was extremely helpful and clear and answered all my questions.
SAC Online Sales
SAC Online Sales
16:42 13 Sep 24
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Google Rating
4.8
Based on 12450 reviews
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