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Google Rating
4.8
Based on 14774 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 14774 reviews
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The representatives were very polite and professional humans. The automatic system to take my updated credit card information seemed to be malfunctioning.
Carolann Mahoney
Carolann Mahoney
20:07 24 Jul 25
Was very helpful and got me straight on my concernes.
Jessie Smith
Jessie Smith
19:15 24 Jul 25
The phone set up for my friend's alarm was easy to understand, they were so helpful. I really appreciated that they connected us to the same person we spoke to first, we didn't have to start from... the beginning again with another person! Great support!read more
Becky Weldon
Becky Weldon
17:28 24 Jul 25
Excellent customer service
Marshall Schecter
Marshall Schecter
17:00 24 Jul 25
When I fell asleep with the alarm and accidentally set it off, I soon had all of my designated responders over to make sure I was OK. Great job!
Hal Gibson
Hal Gibson
16:21 24 Jul 25
Freddy was courteous and knowledgeable. A helpful Tech.
John Stockton
John Stockton
15:43 24 Jul 25
I spoke with Sam and I had a lot questions about setting up my account and he was wonderful with answering all of my questions which I was most thankful for. Thank You, Sam!!
Susan Mayernik
Susan Mayernik
23:59 23 Jul 25
Cheryl in customer service was very helpful in resolving my issue with a broken clasp on my new BAM watch. My last call to Custimer Service was so helpful. Your agent was patient, and well informed.... I've recommended Bay Alarm to serveral of my friends. Thanks for your part in keeping me safe.read more
Carolyn Hamilton
Carolyn Hamilton
23:40 23 Jul 25
I was able to get my desired results and am very satisfied.
Jason was most helpful about circumstances that can cause a low battery alert, as I experienced recently.I’m a wiser user because of that info.
Chris Manegold
Chris Manegold
22:34 23 Jul 25
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Google Rating
4.8
Based on 14774 reviews
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