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Google Rating
4.7
Based on 13060 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

Listen to Real Calls

Most emergency calls only require assistance from family members or neighbors, with no need for paramedics. However, our dispatchers are ready to handle all situations and levels of severity, to take care of your loved ones needs. Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer is in physical pain and needs immediate emergency help

Bay Alarm Medical saves the life of a customer that needs help breathing

Customer falls but only wants to contact a family member (instead of 911)

America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.7
Based on 13065 reviews
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Very helpful and very polite. It really helps when getting assistance over the phone.
Nancy Duclos
Nancy Duclos
19:47 20 Jan 25
Had a problem with WiFi connection on phone line via Spectrum. Bay Alarm sent new machine and problem solved. Fast response and GREAT customer service! Thank you Bay Alarm
Shirley Boyle
Shirley Boyle
15:11 20 Jan 25
Quick response and always friendly and concerned.
Cheryl Shelby
Cheryl Shelby
13:32 20 Jan 25
I ran two tests. The response was rapid and the person on the other end was knowledgeable and informative So far I'm satisfide with my unit and thr company
Roger Brancieri
Roger Brancieri
20:18 19 Jan 25
GREAT customer service!! Complete description of my options. Highly recommended
Brian McCorkle
Brian McCorkle
19:15 19 Jan 25
I was well informed about my device.
Cheryl Wood
Cheryl Wood
18:22 19 Jan 25
Easy to set up and works, but while the button is waterproof, the nylon cord it hangs on soaks up water and is very wet after you shower. I ended up taking it off and not wearing it for a couple... hours while it dried. Defeats the purpose of having it. I wish the button and cord were less 'in your face' looking and had at least some hint of looking like something you would not mind wearing around other people.read more
bonnie guyan
bonnie guyan
15:53 19 Jan 25
Excellent company! Always efficient, knowledgeable, helpful. Have always responded quickly when called. We highly recommend Bay Medical Alarm!
Jack Giljahn
Jack Giljahn
14:42 19 Jan 25
All of the several staff members had files of previous conversations. All were most helpful. Looking forward to the package arrival!
Karen Winn
Karen Winn
02:00 19 Jan 25
Excellent help!! Thankyou!!
marc
marc
00:44 19 Jan 25
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Google Rating
4.7
Based on 13060 reviews
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