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Listen to Real Calls

Most emergency calls only require assistance from family members or neighbors, with no need for paramedics. However, our dispatchers are ready to handle all situations and levels of severity, to take care of your loved ones needs. Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer is in physical pain and needs immediate emergency help

Bay Alarm Medical saves the life of a customer that needs help breathing

Customer falls but only wants to contact a family member (instead of 911)

America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.7
Based on 12912 reviews
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My God in Heaven Thank you Bay alarm for your services..
Rons Pitstop
Rons Pitstop
17:34 26 Dec 24
He was very patient and clearly explained what I asked of him.
Shanta Thoele
Shanta Thoele
15:53 26 Dec 24
Asa was a great help and tried a variety of options to reach a solution. Still can’t connect to the watch using the app.
Marlys Gwaltney
Marlys Gwaltney
01:15 26 Dec 24
The service works great, l got it for the wife in November and had to use it once so for and it worked as advertised, Great system
Dale Rosner
Dale Rosner
17:49 25 Dec 24
Our Mom used her bay alarm necklace numerous times. And Bay Alarm was always quick to respond to her needs. She passed away December 15, 2024, from natural causes. Thank you for being there for... her and for us.read more
Michelina Dzieglewicz
Michelina Dzieglewicz
13:39 25 Dec 24
Excellent!!
Mac Francis
Mac Francis
00:29 25 Dec 24
Roy was very helpful and knowledgeable. He answered all my questions. He was very kind.
Karen Winter
Karen Winter
18:52 24 Dec 24
Fabulous service and very nice people!
David Reel
David Reel
17:29 24 Dec 24
Highly recommended. We utilized Bay Alarm for about three years with no problems. In fact their service was beyond our expectations.
Fred Gossien
Fred Gossien
03:40 24 Dec 24
I gave feedback on the phone after our call.And I would also like to email that Jenny was exceptionally professional, patient and very successful in meeting all my needs when she worked as a... Customer Service professional for Bay Alarm Medical.thanks,Deborahread more
Debbie Moore
Debbie Moore
23:40 23 Dec 24
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Google Rating
4.7
Based on 12912 reviews
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