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Google Rating
4.8
Based on 13705 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 13705 reviews
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I received excellent help in setting up my account. And like the medical monitor because it’s light weight.
Barbara Hush
Barbara Hush
00:34 29 Mar 25
Jessica was my customer service rep. She was very polite knowledgeable and easy to work with.Overall I had a very easy setup process.Thanks, Gary
pete joblonski
pete joblonski
22:26 28 Mar 25
Bay alarm medical was a great assistance for my elderly mom who lived independently until 91. She needed medical attention twice and had her alert and police were there immediately. It was a great... piece of mind for me and her. I highly recommend this service.read more
Cheryl Maguire
Cheryl Maguire
21:13 28 Mar 25
Extremely helpful and kind!!!
TOBY1
TOBY1
18:44 28 Mar 25
Everyone was very cooperative in helping me set up the alarm and made it a great experience
Michael Jennings
Michael Jennings
18:40 28 Mar 25
Transferred to 3 different people and had to provide name and address each time just to test the system
Judy Varley
Judy Varley
18:11 28 Mar 25
The service that was given to me wasExcellent. He was very caring, knowledgeable and supportive. Thank you.
Elizabeth Magee
Elizabeth Magee
17:49 28 Mar 25
Most helpful and caring people for my safety thank you
Loretta Czachor
Loretta Czachor
17:04 28 Mar 25
Very professional and helpful.
Shannon Bernard
Shannon Bernard
16:55 28 Mar 25
Had difficulty setting up replacement Bay monitoring equipment. Ben was patient and the problem was eventually solved. However I had to disconnect our land line phone as your equipment took over our... computer phone port. So, now have to find a way to recover land line phone service. We do have a cell phone. This situation arose because your pequipment we had stopped working. So needed new equipment. I do resent paying for the return of your failed equipment. Update: today received call from your staff. Cleared up some issues. Your staff person was very helpful. Thanks.read more
Jo Christofferson
Jo Christofferson
16:34 28 Mar 25
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Google Rating
4.8
Based on 13705 reviews
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