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Google Rating
4.8
Based on 13715 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 13724 reviews
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Everything completely explained by a superb well informed staff. The device is simple to use and operates well beyond my expectations.
MARTIN MILLER
MARTIN MILLER
00:27 01 Apr 25
They were very helpful on getting our parents medical alert up and working
John Prochaska
John Prochaska
22:37 31 Mar 25
Service was excellent and made sure all questions were addressed and answered
Janet Shepherd
Janet Shepherd
22:21 31 Mar 25
Always a very nice experiance
Kevin Davidson
Kevin Davidson
18:10 31 Mar 25
Customer service person was very informative and helpful - as well as polite! Awesome service!
Andre Dulce
Andre Dulce
17:58 31 Mar 25
Customer service representative was knowkedgeable, courteous, efficient and helpful.
Lydia Simoneau
Lydia Simoneau
17:30 31 Mar 25
The representative was patient and helpful!
Denise Martin
Denise Martin
17:00 31 Mar 25
Very helpful information regarding our devices and procedures.
Don Slough
Don Slough
15:04 31 Mar 25
The tech who helped me was professional and courteous. He solved my problem, answered my questions and was very helpful.
Lorrell Louchard
Lorrell Louchard
23:38 30 Mar 25
I needed to change the email address associated with my account, and I read on the website that I had to call customer service to do so. The customer service rep was very helpful and after verifying... my identity quickly made the change.read more
gordon griffith
gordon griffith
21:46 30 Mar 25
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Google Rating
4.8
Based on 13715 reviews
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