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Google Rating
4.8
Based on 13743 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

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Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 13743 reviews
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Customer service was extremely helpful, professional, and kind.
Rosanne Christensen
Rosanne Christensen
01:14 02 Apr 25
Very good customer care, they're always available for questions
Sandra Venzon
Sandra Venzon
22:48 01 Apr 25
I have literally tried ALL of the big name companies when it comes to medical alert devices, and NONE OF THEM comes anywhere close to Bay Alarm Medical! From their top notch customer service,... equipment and technical support straight through to their 24/7 nationwide monitoring center (I wear their SOS All In One 2 Device), this company goes out of their way to ensure my peace of mind. Other providers may try to say their services are the best, but they’d be wrong! Other companies may offer lower rates, but you get what you pay for, and when your life is on the line, do you really want a five and dime company looking after you or your loved ones? NOT ME!!! If you want the ABSOLUTE BEST, then choose Bay Alarm Medical!!!!!!read more
Bryon McGowan
Bryon McGowan
22:24 01 Apr 25
He helped me get the lock with the key open.Excellent job
Dominic Capretta
Dominic Capretta
22:16 01 Apr 25
The technician was very helpful and solved my problem.
Barbara Peschke
Barbara Peschke
21:52 01 Apr 25
Zach was professional, helpful and understanding. We got the testing regime nailed down, tried a sample test and set up an emergency contact list...couldn't ask for more!
Charlie Miller
Charlie Miller
21:37 01 Apr 25
Thank you for your service. Very friendly people working for Bay Alarm
JOAN HOLEMAN
JOAN HOLEMAN
21:28 01 Apr 25
Bay Alarm Medical is great! They are conscientious and meticulous. Just the kind of company mI want monitoring my mother's health. Thanks, Bay Alarm!
Jocelyn Gebhardt
Jocelyn Gebhardt
21:17 01 Apr 25
Great customer service, however, their people that answer the phones when sending them a test alert, need to be more educated on the equipment they provide for their services. I had questions for... them about my alert button that could have affected my service, but no one could answer it. They had to have someone call me later in the day.read more
Dennis C
Dennis C
20:55 01 Apr 25
The customer service agent was helpful and made an adjustment (remotely) to my mother‘s device that seemed to correct the problem. The device was not engaging when my mom took a fall.
Beth Castronovo
Beth Castronovo
20:17 01 Apr 25
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Google Rating
4.8
Based on 13743 reviews
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