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Google Rating
4.7
Based on 12803 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

Listen to Real Calls

Most emergency calls only require assistance from family members or neighbors, with no need for paramedics. However, our dispatchers are ready to handle all situations and levels of severity, to take care of your loved ones needs. Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer is in physical pain and needs immediate emergency help

Bay Alarm Medical saves the life of a customer that needs help breathing

Customer falls but only wants to contact a family member (instead of 911)

America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors' Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.7
Based on 12807 reviews
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very helpful . good people skills.
Tracy Dust
Tracy Dust
16:39 11 Dec 24
Very helpful. Resolved my issue.
karen waller
karen waller
00:42 10 Dec 24
The caller walked me through the process and it was easy to respond to the caller’s questions.
Ellen Feldman
Ellen Feldman
22:23 09 Dec 24
Customer service is excellent. The representative took time to educate me on the options available and what may work best for out situatin.
Donna Blady
Donna Blady
19:57 09 Dec 24
I would like to say Bay Alarm has very good customer service.My father has the service and they have been there immediately for him . The young lady I spoke with today, to help me with my issue was... very kind, Knowledgeable and understood the questions and was Able to quickly take care of it. . Thank you Bay Alarm and thank you for the young lady I spoke with today. She's very patient and that is such a great quality to have someone on the other end of the ph who really listens and understands.Thank youAlexis Carterread more
AJ C
AJ C
19:54 09 Dec 24
Great help
Debbie Gallagher
Debbie Gallagher
19:24 09 Dec 24
Fue muy bien muchas gracias por su syuda jessica
Hilda Perera
Hilda Perera
18:30 02 Dec 24
Customer service was excellent, very patient with us and answered our questions.
P. J. Gardner Jr.
P. J. Gardner Jr.
00:07 02 Dec 24
We ordered the medallions for our parents who still live in their own home. Most of the time Bay Alarm called, it was a false alarm but when dad fell at night and mom needed help, Bay Alarm handled... it! Bay Alarm works!read more
Jill K
Jill K
20:58 01 Dec 24
We took the alert system with us on a trip and called to update our location. When we set it up at the new location, the alert went off and medics were dispatched. The address had bee n put in... incorrectly, NW instead NE. Luckily, no emergency and dispatchers called to confirm address because the address inputted by Bay Alarm wasn’t a valid address. The customer service rep was helpful initially and those we spoke with after were also friendly, responsive to our concerns and helpfulread more
Stacy Bellinger
Stacy Bellinger
17:02 01 Dec 24
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Google Rating
4.7
Based on 12803 reviews
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