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Google Rating
4.8
Based on 13927 reviews
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SOS Home

Award-Winning Medical Alert for In-Home Use

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SOS All-In-One

Get 24/7 Protection Both In And Away from Home

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SOS Micro

Discreet, Lightweight On-the-Go Protection

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SOS Smartwatch

Our Tech-Savvy Alternative to Traditional Medical Alert Systems

See How It Works

Jim T. Miller and the team at KFOR shows the entire suite of Bay Alarm Medical’s medical alert services and discusses the importance of why every senior should have one.

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Testimonials

Listen to
Real Calls

Listen to real calls from real Bay Alarm Medical customers in different situations.

Customer falls but only wants to contact a family member (instead of 911)

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Customer is in physical pain and needs immediate emergency help

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Bay Alarm Medical saves the life of a customer that needs help breathing

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America’s #1 Rated Medical Alert Provider

Bay Alarm Medical’s SOS All-In-One with Fall Detection system works on a 4G LTE network, which provides the higher bandwidth needed for more accurate location tracking and better coverage nationwide. The system includes an automatic fall detection button, a neck lanyard, a wearable button with a magnetic attachment and a wristband. The wearable button is lightweight and compact enough to fit comfortably on a keychain, or as a bracelet or necklace.

Nicole Gregory | Contributor, Forbes Health

If you have health issues or have a loved one that may need immediate medical attention, consider an emergency response solution from Bay Alarm Medical. The In-Home Medical Alert System uses your existing landline and installs in seconds, and offers an extra-large help button and clear hands-free two-way audio. Its landline, cellular, and fall detection coverage are a bit more expensive than the competition, but the system delivered the fastest overall response times and the best portable help button range in our tests. That makes it our Editors’ Choice for in-home medical alert systems.

John R. Delaney | Contributing Editor, PCMag

Overall, Bay Alarm Medical offers affordable and streamlined on-the-go and in-the-home medical alert systems and services that help seniors live more comfortably. With plenty of affordable add-on accessories and versatile on-the-go options ranging from the GPS help button to an SOS smartwatch — there’s a device that fits every unique need. As a family-owned business for decades, they’ve provided life-saving medical alert systems to over 100,000 customers and live by their code of ethics to provide transparency and protection for aging adults.

Amie Clark | Co-Founder & Senior Editor, TheSeniorList

Some medical alert smartwatches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.

Kim Wong-Shing | Senior Associate Editor, CNET

Google Rating
4.8
Based on 13927 reviews
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Customer service rep was very helpful.
John Genzler
John Genzler
00:52 29 Apr 25
Thankfully it was just an equipment test we were doing. The Bay Alarm Medical staff are very friendly and very helpful and the equipment still work great.
Stan Bacey
Stan Bacey
23:41 28 Apr 25
I was pleasantly pleased with the support I got today
Raymond Wick
Raymond Wick
22:52 28 Apr 25
We had questions about how to change the pendant to a watch without setting off the alarm. The person was very helpful and patient with us, and guided us through the process.
Silke Moore
Silke Moore
21:42 28 Apr 25
The Bay Alarm customer service rep was very helpful and patient!She helped me to complete my Emergency information quickly!
Liza Rasmussen
Liza Rasmussen
20:59 28 Apr 25
Very descriptive and helpful, made things easy.
Dale Flowers
Dale Flowers
20:32 28 Apr 25
Complete satisfaction on all dealings with Bay Alarm Medical
Donald Golding
Donald Golding
19:49 28 Apr 25
I have been with BAY alarm for approximately 5 years. I cannot praise them enough! They are always there and so very helpful. Always cheerful and pleasant when I just need advice about the equipment... and always there and concerned when I push the alert button. Love them all and would highly recommend them.read more
Lorene Pacella
Lorene Pacella
19:36 28 Apr 25
This is the best choice for my elderly parents. It's always worked flawlessly when we've needed it. Customer service and prices are great.
teresa wilson
teresa wilson
17:12 28 Apr 25
Betty was most helpful, thoughtful and experienced in support my efforts to solve my issue. I am grateful! Thank you!
Patti Gribow
Patti Gribow
17:09 28 Apr 25
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Google Rating
4.8
Based on 13927 reviews
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