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America's #1 Rated Medical Alert Systems

Consumers love Bay Alarm Medical. But, don't just take our word for it.

"After a thorough review of medical alerts, where our editors compared monthly costs, quality of hardware & customer service, ConsumersAdvocate.org chose Bay Alarm Medical as the #1 top-rated company for seniors."

Pardon the language, but it's really stupid not to get it."

- Kenneth of Hackensack, NJ

I am very pleased with Bay Alarm Medical. The customer service was excellent from start to finish, meaning from the time I began service with them until the time I ended service due to the passing of my grandmother. We never had any malfunctions with the equipment. The price could not be beat. Most of all, it gave both my grandmother and myself peace of mind. Thank you.

- Natalie of Kansas City, MO

"Bay Alarm Medical takes a very hands-on approach to customer service. Customer care representatives spend time with each decision maker and user early in the process to provide consultation to ensure the customer is getting everything they need and that their loved one is protected."

I think I’m careful, but you never know what’s going to happen."

- Jackie of Danville, CA

It has been a pleasure to have been served by you over these years. You have provided such caring, upright service. You were instrumental, as my mother had fallen, in providing the necessary action to get her help. Your prompt reaction was uncanny. I would never hesitate to refer you and the service. The courtesy I have experienced has been first rate.

Bonnie of New York, NY

Google Rating
4.8
Based on 12689 reviews
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When we needed help BayAlarm Medical is always there. Thank you.
Helen Rolle
Helen Rolle
23:38 30 Oct 24
I have used Bay Alarm Medical for over five years and they have never failed to call when accidentally activated. The staff are professional and pleasant.
Jim Acquaviva
Jim Acquaviva
21:06 30 Oct 24
I had a wonderful experience with Jennie helping me. My husband has had a couple of strokes and falls easily. We really can’t be without your service. She was very patient with me and helped get us... back up and running. Thanks for being there for us, and to Jennie again!read more
Susan Folsom
Susan Folsom
18:20 30 Oct 24
I had need to update the contact list then test it for accuracy; the Bay Alarm Medical responder walked me thru the process very nicely … and the follow-on test work perfectly. In addition they... informed me that I could add a garage door code for EMS responders would be supplied with in an emergency situation. Great customer support!read more
Ray
Ray
15:45 30 Oct 24
My representative John was very helpful and courteous
Marilyn Mitchell
Marilyn Mitchell
20:36 29 Oct 24
I was having some difficulty signing up and signing in and the person I spoke with… Roy… Was very patient and did an excellent job
rickyloo100
rickyloo100
17:01 29 Oct 24
My experience was more than satisfactory..the people handling my situation were knowledgeable and helpful. I believe there is glitch in my system, not electronic or due to anything I did..I live with... family that loves to harass me . So it a problem for me. I am doing my best and hope u don’t give up on me. Thank you Pat Carroll.read more
Patricia Carroll
Patricia Carroll
15:17 29 Oct 24
Simon was very helpful with changing out our equipment. I'm looking forward to getting the new equipment installed and working. If I have any problems with it, I'm confident Simon will be able to get... me going. Customer for years. Thanks for being my mom's monitor.read more
Michael Hogge
Michael Hogge
14:42 29 Oct 24
Bay Alarm offers a great program! We were very pleased with their prompt responses and notifications. We would definitely do business with them again.
Rita Franke
Rita Franke
02:27 29 Oct 24
I had Bay Alarm for my Mom for several years and never had an issue. Now the time has come for me to need their services. Katie in sales was amazing and made the transition smooth and no trouble... (and she was so sweet) and Freddie in tech support helped me set up my system, again very smoothly and quickly. And he was so nice as well. This system has worked well in the past and I have no idea it will in the future. The GPS unit gives me so much confidence in that Bay Alarm can always tell where I am and where to send help if needed!! I would recommend this company to anyone and feel it is cost effective as well.read more
Sandy Bagley
Sandy Bagley
00:09 29 Oct 24
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Google Rating
4.7
Based on 12682 reviews
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