How To Install a Lock Box For Medical Alert Systems

June 5, 2014

Installing a lock box is the most secure and convenient way to give paramedics access to your home in an emergency. Most of our customers opt to purchase a lock box with their medical alert system.

In this video, Tony, Warehouse Technician for Bay Alarm Medical, will show you step-by-step how to setup your new Bay Alarm Medical Lock Box.

Video Transcript

TONY: Hi I’m Tony, Warehouse Technician for Bay Alarm Medical. Today we have a question from Jill in Kentucky. Jill asks: “I just got my new bay Alarm Medical lock box. How do I set it up?”

That’s a good question. Let me show you how it works.

First, pull open the lock box like a door. Then look into the side with the numbers on it. You’ll see a black rubber square with a silver pin sticking through it. Go ahead and pull off that rubber square and set it aside.

Next, make sure the arrow underneath that box is pointing upward. Now after that, you’re simply going to slide that silver pin to the right and upwards. Once it’s in place, turn the lock box back around so the numbers are facing you.

Now go ahead and set those numbers to the four digit code of your choice. You want to make sure to write down the code and keep it in a secure place where you’re sure you’re able to find it again.


Write down the code and keep it in a secure place where you’re sure to be able to find it again.


After you’ve set your code, go ahead and turn the lock box back around so the silver pin is facing you again. Simply slide that silver pin back down and to the left and replace the rubber square.

Now, this step is very important. You want to make sure you slide the silver pin down and to the left, and put the black square back on on the silver pin, before you close the lock box.


You want to make sure you slide the silver pin down and to the left, and put the black square back on on the silver pin, before you close the lock box.


After the silver pin is back in place, go ahead and open and close your lock box a couple of times to make sure your code is set.

Open your lock box back up. You can now place your spare house key in the box. Close the lock box. You can now attach the hook outside your home wherever you like, whether that be a door handle, hand rail, or fence.

Now I’ll show you how to hook it onto a door.

Open the lock box, and take a look into the side with the silver hook on it. You’ll see a silver rectangle with an arrow next to it. Push that silver rectangle to the left. Then, pull up the silver hook.

Take that hook and put it over the door handle, and then you can push it back down into place. Now you can close the lock box. Switch those numbers around so nobody else can open it.

To open it, simply enter your code again. Pull open the side with the numbers on it like a hinge on a door. It’s that simple.


Pull open the side with the numbers on it like a hinge on a door.


And that’s it. If you have any further questions, give us a call at 1-877-522-9633. Let us answer all of your questions on medical alert systems.

Read more about The Life-saving Potential of Lockboxes.

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