Award-Winning Medical Alert Systems
When seconds matter, Bay Alarm Medical delivers.
1. Push the SOS Button
Press your SOS alert button, stay calm, and get help within minutes.
2. We Answer
A trained, 24/7 agent will assess the situation and get you help.
3. We Respond
We can contact friends, family, neighbors, and local 911 services.
Discover Our Suite of Medical Alert Systems
Ensuring Peace of Mind for You and Your loved Ones
How It Works
Watch Nurse Julie, RN, BSN, unbox Bay Alarm Medical’s newest SOS All-In-One2 live-saving medical alert system.
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Listen to Real Calls
Each year our emergency operators handle thousands of calls. Hear actual emergency calls from real customers and experience how different situations are handled by our Response Agents.
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Easy Setup
It’s easy to set up our life-saving medical alert systems – no tools or computer skills required! Our easy-to-follow help guides walk you through the setup.
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Best Value
SOS Home
From $24.95/mo
Our award-winning, affordable in-home medical alert system for seniors. Get 24/7 help at the push of a button. Available with Automatic Fall Detection and 4G LTE Cellular for homes without a landline. Made and monitored in the USA.
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Most Popular
SOS All-In-One 2
From $34.95/mo
Get 24/7 emergency help both in and away from the home on a single device. Designed to be a versatile medical alert button throughout the day while also providing 24/7 protection inside the home. Features GPS and WiPS for pinpoint accurate tracking through our free mobile app.
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SOS Micro
From $29.95/mo
Stay protected while out and about with this compact medical alert button (no smartphone required!). We’ll dispatch local EMS to your location if needed. Caregiver tracking app included with subscription. Available on both AT&T & Verizon 4G LTE networks for best performance in your area.
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SOS Smartwatch
From $39.95/mo
Introducing our medical alert watch, the latest generation of medical alert systems. The SOS smartwatch has a physical help button to dispatch local EMS to your location. It’s available with Automatic Fall Detection and features a high fidelity speaker with two-way microphone for clear communication during when help is needed.
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Bundle Packages
From $54.95/mo
Save money when you bundle any of our mobile medical alert devices with an in-home medical alert system. Widen your safety net and be covered both in and away from the home.
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Automatic Fall Detection
From $10.00/mo
Automatic Fall Detection automatically places a call for help if you’re unable to. Available as an upgrade across ALL of Bay Alarm Medical’s SOS suite of products and services.
Shop NowBay Alarm Medical Device Features
| SOS Home Landline | SOS Home Cellular | SOS Micro | SOS All-In-One 2 | SOS Smartwatch |
|
|---|---|---|---|---|---|
| 24/7 Monitoring | $24.95/mo | $29.95/mo | $29.95/mo | $34.95/mo | $39.95/mo |
| Equipment Cost | Leased at no cost | Leased at no cost | Limited Time Offer | Limited Time Offer | Limited Time Offer |
| Monitored in USA |  | | | | |
| Ultra Fast LTE Cellular | | | | |
|
| Caregiver Tracking | | | |
2024 Consumer
Reports Ratings
The following content has been reprinted with permission from ConsumerReports.org. Consumer Reports does not endorse products or services.
Monitored In America
We’re a California-based, family-owned business serving fellow Americans since 1946 . We’re proud that all of our services are monitored exclusively in the United States.
America’s #1 Rated Medical Alert Provider
Bay Alarm Medical makes a variety of medical alert systems that provide a fast response time from a U.S-based operator in the event of an emergency. The set-up of each of its medical alert devices is simple—and for extra guidance, the Bay Alarm website features short videos showing how to install and use its devices.
Key Features
Four different medical alert systems are available, including a medical alert watch; all devices include a trial period within which the product can be returned and refunded for all costs except shipping, according to the company.
Website details how each system works and offers transparency about optional add-on features and pricing.
Costs are affordable compared to other medical alert devices, ranging from about $24.95 to $39.95 per month, not including add-ons like automatic fall alerts.
Why we chose Bay Alarm Medical: Bay Alarm Medical covers all the bases with one of the lowest monthly fees in the market, while also providing free in-home equipment with no contract attached.
Bay Alarm Medical starts at $24.95 a month for a base station and one wearable medical alert button, in step with industry prices. What pushes it over the top is pairing it with no hidden charges for equipment fees or activation fees (which can often cost as much as $99), and no contract. This makes their basic in-home package an ideal medical alert system if you’re on a budget.
Their mobile subscription is also on the less-expensive side at $29.95 per month. The SOS All-In-One lets you bundle the mobile medical alert button with GPS tracking and 4G LTE along with the in-home unit for $39.95.
For home landline systems, Bay Alarm is one of the best deals you can get.
Best in-home medical alert: Starting at $20 per month, $0 equipment fee, $0 activation fee.
Home-based medical alert devices are ideal for those who don’t leave the house often. They can’t be used on the go (like at the grocery store), since they have to stay connected to an in-home base unit. They work in the yard or even a few houses down, as long as you find one with good range — like this medical alert from Bay Alarm Medical.
Best medical alert smartwatch: $30 per month, $179 for equipment.
Some medical alert watches require a smartphone, but the Bay Alarm SOS Smartwatch is functional all on its own. It has two-way calling, so if you press the help button, you can talk directly to the dispatcher through the smartwatch (and you can also talk to your loved ones). It also features location tracking and a built-in step tracker. The battery life ranges from six to 18 hours, depending on usage, and the device is water resistant with a rating of IP67.
The Bay Alarm Medical In-Home Medical Alert ($24.95 per month) is a moderately priced, no-contract personal emergency response system that’s a breeze to install and use. It delivered quick response times in testing, and its two-way hands-free communication is excellent. We love the base unit’s extra-large help button, and the pendant help button’s solid in-home and outdoor range, though we found the reset button to be inconveniently located. That said, it’s the best medical alert system we’ve tested, and our Editors’ Choice… The company also gets our recommendation for having the most affordable and flexible pricing plans.
Bay Alarm Medical is our top pick for the “Best Customer Service & Pricing Plans” for medical alert systems and is one of our overall top picks out of 23 companies reviewed. It particularly excelled in the “Reliability and Reputation” category, which measures the company qualities that impact the customer experience.
Offering systems that work on either a landline or cellular connection, Bay Alarm Medical is one of the best in-home medical alert systems.
Affordable pricing: With no long-term contracts, Bay Alarm Medical offers affordable pricing options starting at $24.95 a month, making them one of the most affordable medical alert providers.
No long-term contracts: Companies like Life Alert require you to lock into three-year contracts; however, Bay Alarm Medical allows you to pay month-to-month, canceling at any time..
Nationwide Coverage
We provide service all across the United States including Alaska & Hawaii. Our medical alarm system is compatible with most standard phone lines, cable providers (Comcast, Time Warner, Cox, etc.) and VOIP solutions (AT&T, Verizon).
Headquarters
Concord, CA
24/7 Monitoring
Rexberg, ID
Ogden, UT
Headquarters
Concord, CA
24/7 Monitoring
Rexberg, ID
Ogden, UT
Distribution
Fremont, CA
Louisville, KY
Manufacturing
Rexberg, ID
Ogden, UT
Monitored in the USA for Maximum Reliability
A medical alert system is only as good as the 24/7 emergency call center that backs it up. Bay Alarm Medical works closely with our USA-based monitoring partner to create a network of highly reliable emergency response centers. Located in Ogden, Utah and Rexburg, Idaho, the two state-of-the-art centers are full duplicates of each other. If one station were to ever go offline, the other station would provide immediate emergency coverage.
Strategically Separated
Bay Alarm Medical provides consultation, technical support and customer service from our headquarters in California. We keep 24/7 medical monitoring completely separate from our day to day business operations to ensure that all emergency calls are rapidly responded to.
Certified & Rated #1 in America
Both 24/7 emergency medical monitoring centers are CSAA Five Diamond Certified and undergo a rigorous certification process annually, commit to tough quality standards, and agree to random inspections by UL, a nationally recognized testing laboratory.
¡Hola, 你 好, Privet!
1 in 5 people in America speak a second language at home. That’s why we support over 170 languages to ensure your family will never have a language barrier in an emergency.
Popular options include: Spanish, Chinese, Farsi, Vietnamese, & Russian.
View All Supported Languages
Frequently Asked Questions
How do your Medical Alert Systems Work?
You can expect help from us 24/7/365. In an emergency, just press your help button. This will initiate a call to our USA-based call center. An operator will speak to you through our two-way speaker in the main device, assess your situation, and then make the appropriate calls to get you help. Our operator will either contact your local emergency personnel or your emergency contacts. By default, we list 911 to be called first. The user can easily assign family, friends, caregivers, or neighbors to be contacted before 911.
How long does it take to get a response once the medical alarm is triggered?
It takes about 45 seconds or less for you to hear the live emergency dispatcher through the two-way speaker. When you press the button, you will hear the alert sound as it connects to the monitoring center.
Why can't I just use my cellphone to call for help?
Every second matters after a fall. Cellphones are usually tucked away in a pocket, purse, or require multiple steps just to make a phone call. Our medical alert systems have a simple push-button that will immediately connect you to our USA-based emergency monitoring center. In addition, our mobile and smartwatch systems can share your precise location with our emergency operators. If you rely on a cellphone while you are out, how will you get up to check the street you're on?
What's your refund policy?
You may cancel your Bay Alarm Medical subscription at any time and we will refund any unused months less shipping costs. Do I have to sign a long-term contract? Bay Alarm Medical does not require a long-term contract. Unlike some companies, we want to keep things simple. We will cancel your account once we receive all of the equipment in working/original condition without any cancellation fees.
Will this interfere with my pacemaker?
Our wearable in-home buttons do not interfere with pacemakers. Our mobile systems have tiny magnets due to an internal speaker for two-way communication. It is always advised to check with your Care Provider to ensure the best and safest results.
Are medical alert systems covered by Medicare?
Traditional Medicare (Part A and Part B) does not cover medical alert systems. However, some Medicare Advantage (Part C) plans and private insurers do offer coverage. Some long-term care insurance plans also offer coverage. Read our blog post to learn more about medicare coverage.
Do you call family in an emergency?
Yes. You can set up your emergency contact list to call family, friends, or neighbors prior to contacting emergency personnel.
What is the battery life of your medical alert systems?
Our wearable buttons have a 5 year battery life and doesn't need to be charged. Our mobile devices can last anywhere between 1-6 days before needing a recharge.
Get Started with Bay Alarm Medical Today!
Which Medical Alert System is right for you?
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